Digital & AI Operating Model Review™

Identify your biggest efficiency wins in 10 days.

Outcome: Target operating model and roadmap aligned to business case.

Turning operational complexity into AI solutions that deliver value.

Understanding how to derive value from AI investment is rarely straightforward. Existing operating models, complex processes, and distributed decision making often make it difficult to define what should be built, how it should work, and where AI will deliver meaningful impact.

The Digital & AI Operating Model Review™ is Surtori’s structured, engineering-led assessment designed to address this challenge. It provides clarity on how your organisation operates today and how AI, automation, and intelligent services should be designed and embedded to deliver measurable outcomes.

What this service delivers

We work with business and technology stakeholders to build a shared, practical understanding of how AI should be applied across your organisation.

Our review focuses on:

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Core business processes, decision points, and data flows

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Organisational functions, accountabilities, and ways of working

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Opportunities for AI, automation, and intelligent agents to drive value

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Translating operational insight into clear, build-ready technical direction

This ensures AI initiatives are grounded in how your organisation actually works, not abstract models or disconnected assumptions.

Outcomes you can expect

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Clear guidance

How AI should be applied within your operating model

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Business outcomes

Prioritised AI and automation opportunities linked to business outcomes.

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Solution Discovery

Defined solution, service, and agent concepts with value hypotheses.

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Delivery-ready roadmap

Connecting operating change to AI engineering.

When this service is right for you

This service is well suited when:

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You are considering AI investment but lack clarity on where to start

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Previous AI or automation initiatives have struggled to scale

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Business and technology teams are misaligned on priorities or approach

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You want to accelerate AI delivery while reducing risk and wasted effort

A foundation for what comes next

The Digital & AI Operating Model Review™ is often the first step towards:

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MVP and prototype development

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Rapid Innovation Studio engagements

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Engineering and AI delivery programmes

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Ongoing AI optimisation and governance

Why Surtori

We approach operating model review through an engineering lens. Our focus is not producing reports, but creating the clarity required to design, build, and operate AI systems that deliver measurable value in real environments.

Ready to Transform?

Book a complimentary 30-minute Discovery Call to explore how our frameworks, engineers, and AI expertise can accelerate measurable value in your business.

Other Services

Digital & AI Opportunities™

Identify your highest-value AI and automation opportunities in 10 days-grounded in engineering feasibility, data readiness, and cloud architecture.

Price Band: £8K–£25K

Outcome: AI and automation opportunity map. Cloud and data architecture implications. Target operating model and delivery roadmap aligned to ROI.

Digital Investment Alignment Plan

Prioritise AI and digital initiatives using engineering-led business cases, ensuring investment decisions are technically viable, fundable, and outcome-driven.

Price Band: £25K–£40K

Outcome: Data-driven transformation and AI investment roadmap. Sequenced delivery plan aligned to commercial and technical constraints

Engineering & AI Delivery

Turn strategy into working AI systems and automated platforms. We design and build production-grade AI software, automation, and cloud-native platforms, integrating best-in-class AI stacks into enterprise infrastructure.

Price Band: £40K–£80K

Outcome: Deployed AI and automation solutions. Cloud-native data and integration platforms. Measurable efficiency, cost, and performance gains with tracked ROI.

Embed & Optimise

Sustain and evolve AI capability through continuous optimisation, performance measurement, and platform enhancement.

Price Band: £5K–£10K/mo

Outcome: Operational AI systems continuously improved. Performance, cost, and value optimisation. Embedded AI operating capability within teams.

Rapid Innovation Studio

Design and build production-ready AI products at speed. We rapidly engineer MVPs, prototypes, and pilots using modern AI stacks, cloud services, and secure architectures—ready to scale.

Price Band: £50K–£150K

Outcome: AI-powered MVPs and prototypes delivered in weeks. Validated use cases with clear scale-up paths.

Delivery Intelligence & Data Analytics

Data and analytics capability for complex digital and engineering programmes. This service provides AI-enabled data pipelines, analytics, and reporting to support PMO, commercial, and delivery assurance functions in complex programme environments.

Price Band: £8K–£20K/mo

Outcome: Automated delivery and financial reporting across programmes. Predictive risk and performance insight based on live data. Improved visibility and decision support for PMO and leadership teams.