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UID:11@surtori.com
DTSTART:20260205T120000Z
DTEND:20260205T133000Z
DTSTAMP:20260131T154418Z
URL:https://surtori.com/event/designing-the-modern-it-operating-model-perf
 ormance-cost-and-delivery-for-cios-ctos/
SUMMARY:Designing the Modern IT Operating Model: Performance\, Cost and Del
 ivery for CIOs & CTOs
DESCRIPTION:Technology leaders are under sustained pressure to modernise pl
 atforms\, improve service reliability\, and enable the business — all wh
 ile controlling cost\, reducing complexity\, and delivering measurable val
 ue.\n\nThis executive-level webinar is designed specifically for CIOs and 
 CTOs who are responsible for shaping the IT operating model\, aligning tec
 hnology with business priorities\, and ensuring that IT investment deliver
 s real operational and financial outcomes.\n\nThe session focuses on pract
 ical\, CIO/CTO-level decisions: how to structure the IT service catalogue\
 , design a credible technology roadmap\, optimise processes and workflows\
 , and improve transparency around business performance and IT cost drivers
 .\n\nRather than focusing on tools or trends\, the webinar takes an operat
 ing-model and execution-first approach\, grounded in how successful techno
 logy functions actually run.\nWhat the session covers\nThe webinar explore
 s how CIOs and CTOs can strengthen performance and control by focusing on 
 six core areas:\nReview of the IT Service Catalogue\nHow to rationalise an
 d structure the IT service catalogue so it reflects what IT actually deliv
 ers\, removes duplication\, clarifies ownership\, and enables better deman
 d management and cost transparency.\nDesigning a Technology Roadmap\nHow t
 o design and maintain a credible\, business-aligned roadmap that balances 
 innovation\, technical debt reduction\, platform stability\, and delivery 
 capacity — without over-committing teams or budgets.\nBusiness Operation
 s Advisory\nThe evolving role of IT leadership as a business partner\, adv
 ising on operating models\, scalability\, resilience\, and cost — not ju
 st system delivery.\nProcess and Workflow Optimisation\nHow to identify an
 d remove friction across IT and business workflows\, improving throughput\
 , reducing handoffs\, and increasing delivery predictability across develo
 pment\, operations\, and support.\nUnderstanding Business Performance\nHow
  CIOs and CTOs can improve visibility into technology performance\, servic
 e quality\, and operational impact\, enabling better prioritisation and de
 cision-making.\nIT Cost Optimisation\nHow to move beyond blunt cost-cuttin
 g towards sustainable cost optimisation\, including service-level costing\
 , demand control\, and aligning spend to outcomes.\n\nThroughout the sessi
 on\, the emphasis is on structure\, clarity\, and execution discipline —
  giving technology leaders a framework they can apply immediately within t
 heir own organisations.\nWho this session is for\nThis webinar is designed
  for:\n\n 	CIOs\n 	CTOs\n 	Heads of IT and Technology\n 	Enterprise Archit
 ects\n 	Technology leaders responsible for delivery\, performance\, and co
 st\n\nThe session assumes senior-level accountability and is delivered in 
 practical\, operational terms rather than technical detail.\nWhat attendee
 s will gain\nBy the end of the session\, attendees will have:\n\n 	A clear
 er approach to structuring and managing the IT service catalogue\n 	Practi
 cal guidance on building and governing a technology roadmap\n 	Insight int
 o how IT leaders can operate as trusted business advisors\n 	A framework f
 or improving process efficiency and delivery flow\n 	Better visibility int
 o performance and cost optimisation levers\n
CATEGORIES:Webinars
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